TERMS & POLICIES

THANK You FOR CHOOSING COMET + CRATER!

We appreciate the fact that you like to invest in the cool stuff we design & build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products and services, whether you’re on the Comet + Crater Online Store, at a Comet + Crater Produced Event, or on the phone with us via Comet + Crater Direct. As with any shopping experience, there are terms and policies (hereinafter “T&Ps“) that apply to transactions at CR8R co LLC (hereinafter “Comet + Crater” or “We/Us/Our“). We’ll be as brief as our legal team will allow. The main thing to remember is that Comet + Crater is a service based company (accessible via CometAndCrater.com, Instagram.com/CometAndCrater, Twitter.com/CometAndCrater and SoundCloud.com/CometAndCrater collectively referred to as “Platform(s)“) and as a consumer, (hereinafter “Client/Consumer/User“ or “You/Your”) by placing an order or making a purchase at Comet + Crater, you agree to the brand & platform-wide T&Ps set forth below.

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REFUND POLICY

All sales are final, BUT your satisfaction is key! Reach back if we miss the target.

Refund policy accessible across all service/explore page footers & displayed at the bottom of every receipt. If accommodations of any sort are rendered, understand that they are done so as a courtesy, at the sole discretion of Comet + Crater, may be reneged upon and are not by any means mandatory to fulfill, provide or complete.

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EXCHANGE POLICY

Due to trace and tangibility, exchanges are exclusively considered for physical products only and within a 30 day period from the purchase date on the legible accompanied receipt. Digital products WILL NOT qualify for an exchange. As long as the physical product(s) (ie. clothing, stickers, tangibles, non-digital items, non-service goods, etc.) you are requesting a trade for are returned in the original packaging, in it’s entirety (meaning all accessories included) and in resell-able condition (meaning unmarked and undamaged), you may qualify for an even exchange or credit towards another tangible Comet + Crater product. This exchange will proceed only after passing inspection by Comet + Crater.

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PURCHASES

You warrant and represent that you are authorized to use any payment method you provide to us (such as PayPal, Venmo, Cash App accounts, Zelle, Stripe, U.S. dollars and/or credit/debit cards). You agree to indemnify us against losses we may sustain as a result of any breach of this warranty. We use third-party vendors to process payments for our products. These vendors are currently PayPal, Venmo, Cash App, Zelle and Stripe. Visit www.PayPal.com, www.Venmo.com, www.Cash.app, www.Zelle.com and www.Stripe.com to view these vendors’ specific privacy policies and terms and conditions. Our T&Ps apply only to data over which we have control. Proof of purchase documentation will be provided within a 7 day window upon payment unless otherwise specified but request for proof of purchase is the client’s responsibility.

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COMMUNICATION & COLLABORATIVE ENVIRONMENTS

For safety, procedural and professional reasons, our collaborative environments are required, private, documented/recorded, exclusive to Comet + Crater and to be respected. If you would like to keep your own record of our communications and collaborative environments you may but only after explicitly stating in what manner and for how long. Currently our environments include “The Crater Cave” (our production facilities), our “Comet + Crater Direct” Business Phone Line (primarily for text or prescheduled short form conversation and recorded for review and quality assurance purposes) our dial in Comet + Crater Conference Line (mandatory for general discussion and/or long form deliberation which must be prescheduled and will be recorded for quality assurance purposes) and our CraterBase whiteboards and async communication channel. If we choose to engage with conversation or proceed with any production efforts utilizing alternative spaces or resources, it should be understood that said decision is a courtesy and solely upon the discretion of Comet + Crater. Being that our spaces do get occupied by rotating projects and conferences, an appointment is required to be scheduled ahead of time. Again, the utilization of alternative means and methods to communicate and collaborate will be at the discretion of Comet + Crater. Also, it should be understood that all documentation and recordings are exclusively owned and managed by Comet + Crater and are by no means required to be handed over to or relinquished to any external party even if by request unless at our own discretion. These records are internal and can and will be used at our own discretion in the event of a legal dispute. That said, we do welcome and encourage the proposal of new, innovative and alternative environments but not at the expense or jeopardy of the above mentioned nor the wellbeing of any member(s) of Comet + Crater.

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LIABILITY

Regarding “As-Is / As-Available” policy.  All of Comet + Crater’s platforms, services, products and materials are provided on an as-is and as-available basis.  We provide no guarantee that our platforms or materials will be available at any given time or through any given device.

Regarding Third-Party Links, Comet + Crater is not liable for any content or otherwise contained on any website or otherwise that you may encounter when following any link to any third-party.

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OPERATION HOURS

Comet + Crater’s hours of operation are between 10am and 4pm from Tuesday to Thursday and by appointment only any time outside of that scope. Comet + Crater is not obligated by any means to operate outside of the above mentioned operation scope and any decision to do so is a courtesy and solely at Comet + Crater’s discretion.

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RESERVED RIGHTS

Regarding updates to our T&Ps. Our products, services, technologies, intellectual properties and spaces are dynamic and over time evolve. We work hard to update and further simplify our T&Ps for your better understanding. Therefore, Comet + Crater reserves the right to adjust, amend, reword, update, revise and/or further develop the T&Ps stated herein however we see fit. Your involvement with any Comet + Crater presented developments serves as confirmation that you have read and understood our most up-to-date T&Ps prior to each occasion in which you access our platforms and materials. Comet + Crater is under no obligation to provide an e-mail or other notice regarding any updates to our T&Ps.  Your continued access to our platforms and materials constitute consent to, and agreement with, these changes.

Regarding continued business. Comet + Crater reserves the right to refuse, cancel or discontinue business, services, products & orders if we suspect you are purchasing products for resale, distributing license or access to our developments without our written consent, abusing any service agreements or deem our shared physical and/or digital collaborative environment(s)/condition(s) to be unreasonable, unhealthy, unfitting or not as promised/described. Discontinuations or the like, by no means warrant a refund, accommodation or compensation of any sort. It should also be understood that inefficient content delivery, refusal or delay to cooperate and/or reply, your lack of availability for review/deliberation and any other actions that stunt our production/developmental process are considered an obstruction of procedure and may, at the discretion of Comet + Crater, result in immediate discontinued services and relationship and possibly legal ramifications.

Regarding price updates and corrections. Comet + Crater reserves the right to change prices for products, services and technologies offered/displayed at any time, and to correct pricing errors that may inadvertently occur. All products are also shown in U.S. dollars and at the moment, we are not doing business internationally.

Regarding data. Comet + Crater reserves the right to display, present, observe, discuss, analyze, review and request information and visuals regarding the products we have a part in and reserve this right after any transferral of product occurs. In transferring ownership over, a single internal permission point will be configured for viewership and analytics only in order to monitor the success and any supportive information we may need to gather on the product in perpetuity. Removing our single internal permission point will be recognized as an obstruction of insight and may result in legal repercussion that may include restitutions up to $10,000,000.

Regarding contribution tags & watermarks. As long as 1% of Our contributions remain active/visible/live/in-use/hidden or stored on or in the product that we have built and/or contributed to, our name, tagline(s), branded footer line(s), logo, watermarks and or backlink(s) (herein Contribution Tags) are not to be tampered with, moved, removed or altered unless otherwise discussed or demanded so by Comet + Crater. In the event that we discuss/request/demand for the move, removal or adjustment of our Contribution Tags, they are to be moved/removed/adjusted immediately and accurately. Failure to do so will hereon be recognized by all parties as an "act of defamation" and/or "intentional theft of work" and at our discretion, may result in legal repercussion that may include restitutions up to $10,000,000.

Regarding client product ownership. Ownership of the product will remain Comet + Craters until all outstanding balances are settled. Comet + Crater reserves the right to revoke, suspend, withhold, terminate, repurpose or resell any product in their ownership. Once current, client may request and receive or be returned ownership of product until further service is required in which case ownership must be delivered back to Comet + Crater until requested services are rendered and payments made current.

Regarding ownership of products, services, intellectual properties, technologies and spaces. Comet + Crater reserves the exclusive right to retain, license, distribute, iterate and/or transfer ownership of all company and consumer facing concepts and developments both published and unreleased at their own discretion.

These Concepts and Developments Currently Include:

DeadAss Clothing | Clothing (as of August 2010)

Comet + Crater | Creative Solutions Services (as of May 2012)

It’s Love | Social Events (as of September 2014)

SEMI | Mass Messenger & Contact Manager (as of April 2014)

Bred On Bread | Clothing (as of December 2019)

The Palette | Virtual Happy Hour (as of April 2020)

Blackout PeriodT | Community Powered Search Engine (as of June 2020)

The Crater Maker Society | Members Only Services (as of January 2021)

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INDEMNIFICATION

You agree to indemnify and hold harmless Comet + Crater, its licensors, licensees, affiliates or partners, and the officers, directors, shareholders, equity-holders, members, employees, agents or attorneys of same, from and against any claim arising from or related to your breach of these T&Ps and/or your inappropriate conduct and/or your inappropriate submissions.

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PRIVACY POLICY

If you require information or have questions about our privacy policy, please feel free to contact us by email. Your privacy is extremely important. This privacy policy document describes the types of personal information collected and recorded by us and how we use it. Upon receipt & review of request, we aim to deliver documentation within 7-14 business days.

Regarding personal information. We use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes. We may also use your personal information for account and network security purposes, including in order to protect our services for the benefit of all our users. Where we use your information for anti-fraud purposes it arises from the conduct of an online transaction with us. We limit our uses of data for anti-fraud purposes to those which are strictly necessary and within our assessed legitimate interests to protect our customers and our services. For certain online transactions we may also validate the information provided by you with publicly accessible sources. We may use your personal information to verify identity, assist with identification of users, and to determine appropriate services. For example, we may use date of birth to determine the age of Comet + Crater account holders. From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms and policies. We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Comet + Crater’s products, services, and customer communications. We will never force you to give us this information; such activity is strictly voluntary but required in order for certain service procedures to be initialized/taken.

Regarding analytics. This website tracks visitors for the purpose of analyzing user data and metrics. This is done through multiple modern and interchangeable means. Like many other Web sites, we makes use of log files. These files merely log visitors to the site – usually a standard procedure for hosting companies and a part of hosting services’s analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

Regarding intellectual property. We reserve all rights in and to our common law and registered trademarks, service marks, copyrights, and other intellectual property rights that may subsist across our websites including text, illustrations, photographs, video, music, sounds, layout, designs, or source code, belonging to Comet + Crater, or any of our other properties or to our licensors ("IP"). You cannot use, copy, modify, adapt, reproduce, store, distribute, print, display, perform, or publish any of our intellectual property without prior written consent from us.

Regarding Disclosure to Third Parties. At times Comet + Crater may make certain personal information available to strategic partners that work with Comet + Crater to provide products and services, or that help Comet + Crater market to customers. Personal information will only be shared by Comet + Crater to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.

Regarding Service Providers. Comet + Crater shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever Comet + Crater operates.

Regarding Other Disclosures. It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for Comet + Crater to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

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[ Established | 11.20.17 ]